Snowflake 4

***Canada Post Strike***

Canadian Postal Workers are still negotiating their contract, and although they have given strike notice and could be out on a full walkout at any time, they are currently only working to rule by refusing overtime work. I do not have a feasible alternative way to ship my products. If there is a full work stoppage, I will not be shipping orders until after the strike is over.

Thank you for your patience and understanding. I hope this gets settled soon and Canada Post once again becomes the dependable service we all rely on.

What will shipping cost?

To save my Canadian customers shipping costs, I charge a flat rate of $3.50 with no tracking to Canadian addresses via Canada Post oversized lettermail. Orders over $30 CAD (after discounts) ship free within Canada.

When will I get my stuff?

Orders are shipped from BC within 1-2 business days, and should take from 2-6 business days in the mail, possibly longer for areas farthest from BC and remote areas.

I trust our posties, but on rare occasions, things may go wrong. Orders not received within one month are presumed lost. Please contact me if this happens, so we can resolve the issue to your satisfaction.

International

I am only shipping to Canada, Australia & New Zealand at the moment.

Flat rate shipping to Australia & New Zealand via non-tracked packet is based on total amount of order after discounts as follows (all amounts in CAD):

• up to $49.99: $10
• $50 to $99.99: $5
• $100 and over: free

Delivery is usually within 6-12 business days, unless there are delays going through customs.

Zinc alloy, made without lead, nickel or cadmium

Will gradually tarnish over time. Can be cleaned with non-gel toothpaste and a soft toothbrush.